Q. Where does your fish come from?

A. Our fish come from various origins. Please read our product page for more details.

Q. Is all of your fish sashimi quality?

A. All of our products can be enjoyed as sashimi, except for the ones marked “For cook”.

Q. Where do you ship to?

A. Please see the Shipping Instruction.

Q. Do you have a pick up location?

A. Yes. Curbside pickup is available on
Monday: Between 11am and 2pm
Wednesday: Between 10am and 2pm
Friday: Between 10am and 2pm
Address: Parking lot of 21171 S. Western Ave. Torrance, CA 90501

Q. How can I defrost my fish?

A. Please read the Superfrozen Defrosting Instruction.

Q. How long can I keep my fish in the freezer?

A. Our products last up to 6 months in the freezer if correctly stored. Any rips or damages to the vacuum pack may affect the quality to your purchased products.

Q. What do I do if my items are thawed/spoiled?

A. If you feel that your items have spoiled or did not arrive per your expectations, please take a photo (or video) of your package (inside and outside) and contact info@whitefinmarket.com immediately.